We are
Your Trusted INFORMATION TECHNOLOGY Partner
Empowering Your Business with Innovative IT Solutions
Services
Our Services
Working only with the best, to ensure the quality of our services, and to bring state of the art technology to every industry.
Patch Management
Ensures all of your servers and computers have the most up-to-date security and system patches, helping to optimize performance and minimize security risk.
Web Filtering
Content filtering and blacklists to keep users off unsafe sites.
End User Support
Remote and On-site technical support services
Cyber Security
Servies to provide a multi-level approach to help protect systems, networks and programs from digital attacks
Managed IT Services
Total IT support and management for a fixed monthly price.
ABOUT US
We Can Take Your Business To The Next Level
RedBird Technology is a Service Disabled Veteran-Owned Small Business. We are a full-service information technology company specializing in information technology operations, maintenance, and administration of technology resources.
- Professional and Courteous Support Services
- Practical and Common-Sense Solutions
- We Deliver Excellence
- A Trusted IT Partner You Can Rely On
How We Work
Key Features
- Enterprise Class Solutions
- Proactive Approach
- Transparency via Detailed Reporting
- Fully Monitored Systems
- Reduce Operating Costs
- Protect Your Company’s Critical Assets and Information
Teams
Professional Team
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Projects
Our Portfolio
Explore our diverse portfolio showcasing successful IT solutions tailored to various industries and clients, demonstrating our commitment to excellence and innovation.
What The New In Upcoming Design Think?
What Is The Exact Solution For Your IT Business?
World Best Available Scope For Your Product Marketing.
Branding For American IT Business Agency
App Design For Local Agency And Company
Modern Web Design For Local Agency & Company
World Best Available Scope For Your Product Marketing.
Faqs
Frequently Asked Questions
Find answers to common questions about our services, pricing, and more to make informed decisions about partnering with RedBird Technology.
What are the general types of organizations your clients represent?
Our clients represent a wide spectrum of industries and interests including, but not limited to; accounting and financial services, legal and policy advisors, insurance organizations, medical and health-related services, scientific organizations, research and technology-related organizations, real estate, construction, mechanical and electrical engineering, transportation and logistics, non-profit organizations and many more. The size of our clients in terms of actual computer users generally ranges from as small as 10 users to 300 users.
Why do you believe that you are a good fit with our organization?
To purchase our services, simply reach out to our team via phone or email, and we’ll guide you through the process of selecting the right plan for your business needs.RedBird has provided professional IT services to many clients and RedBird’s maintains a tremendously successful track record of managing and maintaining computer and network related systems for organizations of all sizes, types, and industries. RedBird has a wealth of experience that we have gained over our 16 years helping clients achieve their business goals. This depth of knowledge and experience directly contributes to our high organizational and service maturity level which far exceeds nearly every competitor in our industry both locally and nationwide. RedBird is an extremely well-run organization with excellent management and leadership and RedBird excels at providing a truly world-class service experience. We are the provider of choice when organizations look for a technology partner who can help take their business to the next level and who will help them grow.
Do you serve clients with employees in different time zones?
Yes, we have many clients with this requirement and RedBird serves end-users located in several states as well as the United Kingdom. RedBird is a 24×7 organization.
What are your support hours/overall structure on weekdays and weekends?
To purchase our services, simply reach out to our team via phone or email, and we’ll guide you through the process of selecting the right plan for your business needs.RedBird is a 24×7 organization with standard office hours of 8:30am to 6:00pm, Monday through Friday. On weekends and after-hours, the RedBird service team is available anytime day or night. RedBird understands that our primary mission is that of a service business and as such we much be readily available to our clients on a 24×7 basis. NOTE: More details can be found in the attached “Managed IT Service Agreement”, and this can be customized to your needs.
Do you use in-house or contracted resources for services?
All service and support discussed in this proposal is provided by our in-house technical staff and resources who are all based out of our offices located in Maryland – except for onsite support requests that are outside RedBird’s primary service area.
Do you follow ITIL or other philosophical processes aligned with industry standard practices?
Yes, RedBird strives to use ITIL-based philosophy and a “best practices” approach to technology services, systems management, and the delivery of IT services to Clients.
What is your willingness or ability to support security systems, phone systems, audio/visual systems?
RedBird provides a single-source and point of contact for resolution of IT- related issues. RedBird offers vendor management assistance whenever necessary, and RedBird will work with your 3rd party vendors to ensure the smooth and efficient resolution to any service and support required on these systems. RedBird will work with all your organization’s IT vendors for troubleshooting and management oversight of any issues that may arise, and RedBird has tremendous experience helping, troubleshooting, and assisting clients with phone, camera, video systems and more.
Faqs
Find your right solution and let us know if you need any help.
Feedbacks
Clients Feedback
See what our clients are saying about their experience with RedBird Technology
RedBird Technology successfully conducted an email migration for my small business. Their communication was clear and they always made themselves available to answer any questions we had during the process. It was ultimately a seamless and stress free process thanks to Tim from RedBird. We would certainly recommend them to other businesses and would use them again as needed!
Charlotte Epting-Schillinger
We have been a satisfied small business customer since September 2014 and highly recommend RedBird Technology for any IT services. At that time we required the design and set-up of a new server, technical support and off-site back-up storage. These needs were met in a professional and prompt manner, on budget and with excellent communication from Tim. Since then, we have used them for all IT related services and have been very pleased.
Sue Calvert
RedBird Technology has provided IT services for our small business for the past several years. I’d rate their responsiveness and expertise as EXCELLENT. We are a small printing business and host our customer files on our Server. Our previous Server was only 3 years old, but began to fail, so we asked RedBird to install a new Server 6 months ago. When our previous IT provider installed previous Server, they tasked us with monitoring of file migration. When RedBird installed this Server, RedBird Technology monitored entire file migration personally over a period of several days. After file migration was complete, he continued to monitor our Server and back-up processes. I don’t think I can properly convey with this review how highly I recommend RedBird Technology and Tim Smelcer. They are the absolute best.
Nancy Long
RedBird Technology has been incredible to work with. They are responsive, knowledgeable and very professional. They have helped us move forward with our technology and continue to guide us in the direction of improving our systems and hardware. I have worked with many companies in the past but RedBird has been the easiest to work with by far! FIVE STARS!!
Julie Troxel
After having negative experiences with other IT firms and switching over to Red Bird Technology, I can’t say enough about the personal hands on treatment that our office receives from Tim Smelcer. If you are in the same situation, I would highly recommend you giving Red Bird a try and it will be the best decision you ever make.
Marian Conroy
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