About Us
Our Company Information
RedBird Technology is a certified Service-Disabled Veteran-Owned Small Business. We are a full-service information technology company specializing in information technology operations, maintenance, and administration of technology resources. RedBird Technology was founded by Tim Smelcer in 2007, a United States Air Force veteran, with over 35 years in the information technology field.
Information Technology has become an integral part of almost every business and enterprise providing an execution platform for a business’s strategy and operations. Improving upon or implementing intelligent workflows will allow a business to win market share, delight customers and stakeholders, increase efficiencies of operations, protect data and more.
In order to keep your business running, you must keep IT services healthy and protected.
RedBird Technology is an IT company focusing on the IT operations of your business. We are “Your Trusted Information Technology Partner” to ensure the operations of your business are monitored to maintain a healthy and protected environment. Should you encounter a problem, our professional team is quick to respond.
Unlike our competitors, we bring exceptional business acumen with our technical methodologies. Our Technology Advisory Services will provide cost effective and common sense technical solutions ensuring your business operates effectively and efficiently.
How We Help Your Business Grow With Technology
Keeping up with the management of IT infrastructure, the increasing risk of cyber-attacks, and staying compliant with changing industry standards is more than most companies can easily handle on their own, even with an internal IT team.
With our qualified technicians, we’re in the unique position of offering you enhanced levels of service and support. By showing you how to leverage existing and new technologies – selecting, deploying and even training your team – we can help you grow your business for competitive advantage.
Why our clients choose our A La Carte Services
IT Support Essentials
Having trouble keeping track of your IT assets? Wish you had a better way to get faster support? This is the answer for you.
Professional Monitoring
There is no better way to know what is going on in your IT environment and therefore, no better way to speed up recovery when an issue occurs.
Patch Management
Never worry about having your patches upto date again. Let the experts ensure that your Windows and non-Windows patches are at a secure level.
Managed Anti-virus
Total desktop security solution including AntiVirus, Anti- Malware, Hosted Intrusion Protection.
Managed Mail
80% of all virus are delivered via email.This service offers perimeter protection preventing unwanted email and spam from reaching your network or users.
Managed Backup
Ensure business continuity through scheduled backup of critical data and restoration in the event of data loss. Apply industry best-practices for the protection of your data against loss through regular on-site backup.
Managed Risk & Security
Meet regulatory compliance requirements for less than your phone bill each month. Being prepared for the audit is much cheaper than paying for it.
Executive Leadership Team
Stop Buying Downtime – Invest in Uptime!
Your technology needs to be as flexible as your business, so we developed our a la carte IT support program. The a la carte program allows you to customize your support and service needs directly related to your criticalbusiness services, all at a cost- effective price.
Managed Server
- 24x7 Advanced Performance Monitoring
- Server Configuration Management
- Key Application Maintenance
- Microsoft and 3rd Party Patch Management
- Real Time Server Optimization
- Scheduled Preventative Maintenance
Managed Backup
- Backup Deployment and Configuration
- Backup Performance Monitoring
- Backup Software Updates
- Scheduled Backup Jobs
- Data Center Replication & Disaster Recovery Planning
Managed Workstation
- 24x7 Advanced Performance Monitoring
- Workstation Configuration Management
- Microsoft and 3rd Party Patch Management
- Real time Workstation Optimization
- Scheduled Preventative Maintenance
Managed Support
- Monthly Network Health Review
- Unlimited Network, End-user and Network Support
Managed Network
- Firewall Management & Maintenance
- Router/Switch Performance Monitoring
Managed Security
- Anti-Virus Monitoring and Management
- Anti-Spam Monitoring and Management
- Regular Vulnerability Scan & Report